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Our Fair Return Policy

Each and every item produced by Family Fan Club is created just for you. As a result, every item is individual and custom made. Any goods returned to us can not and will not be resold. In order to contribute to sustainability we donate the majority of returned goods to our chosen charities which are then recycled or redistributed for the community. 

Our Promise to you:

  • 100% Guarantee:
    • If we make a mistake with your order (wrong t-shirt, wrong size, etc), contact us and we will send you a replacement for all affected products or refund your money.
  • Partial Guarantee:
    • If you make a mistake with your order, contact us and we will discuss options which are reasonable and positive for all involved.  A small processing fee may apply to return the items, which will be determined by the item and quantity.

      Family Fan Club is committed to customer satisfaction and delivering high quality prints, however certain circumstances are beyond our control. Please note that we cannot be responsible for:
      • Spelling or grammatical errors made and submitted by the customer.
      • Upload images that are low-resolution or inferior quality.
      • Any design errors created by the customer in the design and ordering process.
      • Errors in user-selected options such as the product styles and sizes.
    • We ask that all customers carefully examine their designs & product descriptions during and during final confirmation. This includes all text, images and user options like product type, color and sizes. 


Should there be any issues with your order, we ask that you contact us within 14 days of delivery in order to efficiently coordinate an acceptable solution. Please include details of your order including your Order number, contact details and detailed explanation (with photos if available). Our staff will generally be in touch withing 24-48 hours after reviewing the matter.

Initiate a return request.

Family Fan Club, LLC is a state-of-the-art sublimation, digital printing, screenprinting, embroidery, and graphics design company that specializes in custom apparel, t-shirts, banners, signs, decals, iphone cases, graphic design and promotional products at a price you can afford. If you are looking to create a professional image for your small business, outfit your fan club with spirit wear or simply have the coolest club or tailgating tee’s around, Family Fan Club, LLC is your one-stop shop!

Our Partnership Program offers businesses, schools, clubs, non-profits and teams an affordable opportunity to purchase decorated apparel and promotion items. Our Fundraising Program includes products that people want to buy such as iPhone 4/4s cases, wall graphics and spirit wear.

Famliy Fan Club, LLC provides screen printing, embroidery, sublimation, banners, uniforms, decals, promotional items and is located in the Longmont, Colorado supporting Front Range communities such as Longmont, Niwot, Mead, Boulder, Frederick, and Firestone.

Contact Us to learn more about how Family Fan Club can help Build Your Brand, Support, Promote, Market, Increase Sales and/or Advertise with custom personalized decorated apparel and promotions.

Note: Product features, specifications, and prices on FamilyFanClub.net are subject to change at any time without prior notice. We do not guarantee that products will be available at any time. All reasonable efforts are made to accurately display the attributes of our products, including logo and text placement. Family Fan Club will center and use professional judgement when printing your products. Please refer to the corresponding product sections regarding decoration methods, color reproduction, graphics, and text embellishments. If you have any questions, please contact us.

Also note that monitors and such peripherals generally display colors in RGB; they do not accurately display representation of colors printed on finished products. Your finished product may have a slightly different shade than what you see on your screen. Slight same-product-shading variations can also occur due to differences in inks and fabrics provided by our suppliers. This variation is beyond our control.