Enter coupon code FREESHIP to get free shipping via USPS Priority for any order over $75!
[]

Custom T-shirt, Apparel, Hats, Visors, Decals and Magnet FAQs


How do I order custom Relay Race Team products for my team?

Visit our Custom Relay Race & Obstacle Course Team Apparel page to find your product, add your logo, select sizes and checkout.  If you have any questions, please Contact Us.
 

What's the deadline to order shirts?
 

If you have artwork or a simple design requst, the deadline to submit your.order is three (3) weeks before the event.
 

If you need medium to complex artwork created, please allow four (4) weeks before the event to complete the design.

Also be sure to include shipping time.  Most team shirt orders will ship via USPS Priority, which is 1 to 3 business days in transit.  Please factor shipping into your planning.

 

Where will you ship my shirts?
 

We'll ship your shirts where ever you'd like.  It's no problem to ship them your house, a friends house, Aunt Jenny's or your destination location.  

Just provide the location, we'll get it shipped to you in time for your event.

Most team shirt orders will ship via USPS Priority, which is 1 to 3 business days in transit.  Please factor shipping into your planning.   

 

How much does it cost?
 

Most apparel items are the price of the shirt blank.  You can print on the front or back and each side is $5.  Since we don't know which side you'll print on, we add the $5 for each side that you actually print on. 

Headsweats Hats and Visors are all inclusive priced, no additional printing fees will be added.

If you have any questions, please Contact Us.

 

What's the minimum order?
 

There is no minimum order for team t-shirts, hats or visors printed with sublimation.  

Team Captains / T-shirt organizers receive a FREE Headsweats Hat or Visor when ordering 10 or more t-shirts.

 

What are the design / logo submission requirements?

Please review our design / logo requirements. 
 

I don't have a team logo or artwork, what are my options?

Here are some options for getting artwork created for your team:

  • Ask a friend or co-worker or perhaps you have a graphic designer on your team who will whip up a wicked cool design?  You might be surprised how talented your friends are.
     
  • Use our free online designer. ​ We have thousands of templates, clipart images and fonts for you to use.  Select a product and start designing!  Don't worry about making it perfect.  We'll align it and print it perfectly on your shirt.
     
  • Use an online design service like Fiverr.  Basic custom design start as low as $5.  That's not a typo, it's really $5 for basic designs.  Expect to pay a little more for complex designs and revisions.
     
  • We can create your design. Our designers are ready to make your concept a reality. Contact Us and request a design quote.

 

How big will the design be when printed?

On most t-shirts, the design will can be up to 10" x 16".  If you have a specific design requirement, such as 4" x 4" left chest, let us know in your order notes.

On Headsweat Hats & Visors, we'll make it as big as we can to fit.  

  • Hat image size is x" x x".  
  • Visor image is ~y" x y".

 

How long does it make to make and ship my order?
 

See our Printing and Shipping reference pages for more information. 
 

Can I get a Navy Blue or Black technical performance tee?

Our primary printing method, sublimation, does allow for printing on dark garments.  Read more about Family Fan Club sublimation printing.


With that said, if you'd like a Dark color t-shirt, Contact Us ​with the following information:

  • What type of shirt would you like, cotton, triblend or polyester performance?  
  • What color?
  • What's your logo look like? How many colors in the logo?  Send the logo in email to relaytees@familyfanclub.net.
  • How many t-shirts will you be purchasing?

 

Can I include the relay race logo with my design?
 

Relay Race, Obstacle Course Racing and generally any business or company with a logo is protected by copyright laws.  In most cases, we cannot print the logo with the following exception:

  • Ragnar Relay & Ragnar Trail Relay - We can print the logo on your shirt based on Ragnar Relay FAQ#57.  Ragnar Relay logos are located in design category:  Ragnar Relay Logos for your use in designing your team t-shirt.

​This is the only relay that we've found that documents the approved use of their logo on participants t-shirts.  If you'd like to reach out to others or send us a link authorizing the use of another logo, we'll gladly print it.
 


Do you offer screen printing and embroidery?

Yes.  See our complete list of Famliy Fan Club print services​ If you'd like to discuss screen printing and embroidery options, please Contact Us.

 

 

 

Family Fan Club, LLC is a state-of-the-art sublimation, digital printing, screenprinting, embroidery, and graphics design company that specializes in custom apparel, t-shirts, banners, signs, decals, iphone cases, graphic design and promotional products at a price you can afford. If you are looking to create a professional image for your small business, outfit your fan club with spirit wear or simply have the coolest club or tailgating tee’s around, Family Fan Club, LLC is your one-stop shop!

Our Partnership Program offers businesses, schools, clubs, non-profits and teams an affordable opportunity to purchase decorated apparel and promotion items. Our Fundraising Program includes products that people want to buy such as iPhone 4/4s cases, wall graphics and spirit wear.

Famliy Fan Club, LLC provides screen printing, embroidery, sublimation, banners, uniforms, decals, promotional items and is located in the Longmont, Colorado supporting Front Range communities such as Longmont, Niwot, Mead, Boulder, Frederick, and Firestone.

Contact Us to learn more about how Family Fan Club can help Build Your Brand, Support, Promote, Market, Increase Sales and/or Advertise with custom personalized decorated apparel and promotions.

Note: Product features, specifications, and prices on FamilyFanClub.net are subject to change at any time without prior notice. We do not guarantee that products will be available at any time. All reasonable efforts are made to accurately display the attributes of our products, including logo and text placement. Family Fan Club will center and use professional judgement when printing your products. Please refer to the corresponding product sections regarding decoration methods, color reproduction, graphics, and text embellishments. If you have any questions, please contact us.

Also note that monitors and such peripherals generally display colors in RGB; they do not accurately display representation of colors printed on finished products. Your finished product may have a slightly different shade than what you see on your screen. Slight same-product-shading variations can also occur due to differences in inks and fabrics provided by our suppliers. This variation is beyond our control.

Trans